Privacy Policy

We're pretty straightforward about how we handle your info. Here's the deal.

Last updated: January 2024

Look, we get it - privacy policies can be a snooze-fest. But as architects who design spaces where people live and work, we understand the importance of trust and transparency. So we're gonna keep this real and readable. No legal mumbo-jumbo unless absolutely necessary.

What We Collect

When you reach out to us or browse our site, we might collect things like your name, email, phone number, and project details. Pretty standard stuff for getting in touch and understanding what you're looking for.

We also grab some technical data - IP addresses, browser types, that kinda thing. It helps us figure out if our site's actually working properly and where folks are finding us.

If you're working with us on a project, we'll obviously need more detailed info about your property, budget, and design preferences. Can't design your dream space without knowing what you dream about, right?

How We Use It

We're not in the business of selling your data - we're architects, not data brokers. Here's what we actually do with your information:

  • Get back to you about project inquiries (obviously)
  • Send project updates and relevant documents
  • Improve how our website works
  • Keep you in the loop about our latest projects if you've opted in
  • Meet legal requirements (taxes, permits, all that fun stuff)

That's about it. We're not gonna suddenly start spamming you about unrelated stuff or hand your email over to some random third party.

Sharing & Disclosure

We might share your info with contractors, engineers, or consultants when we're working on your project together. They need to know the details to do their jobs properly.

Sometimes we've gotta share stuff for legal reasons - if a court asks or if there's some regulatory requirement. Also, if we ever sell or merge the business (not planning on it, but you never know), your data might transfer to the new owners.

We use some third-party services for hosting, analytics, and communication tools. These folks have their own privacy policies, and we try to work with companies that take privacy seriously.

Your Rights

You've got rights when it comes to your personal data. Here's what you can do:

  • Access: Ask us what data we've got on you
  • Correction: Tell us if something's wrong and we'll fix it
  • Deletion: Request we delete your info (with some exceptions)
  • Opt-out: Unsubscribe from newsletters or marketing stuff anytime
  • Portability: Get a copy of your data in a usable format

Just shoot us an email at studio@kytheronquintavix.info and we'll sort it out. Usually takes us about a week to process these requests.

Cookies & Tracking

Yeah, we use cookies. Not the chocolate chip kind, unfortunately. These help us understand how people use our site and remember your preferences.

You can disable cookies through your browser settings, but heads up - some parts of the site might not work as smoothly. We're not doing anything sneaky here, just trying to make the site better.

We might use analytics tools like Google Analytics to see what pages people visit most, where they're coming from, stuff like that. It's all anonymized data that helps us figure out what's working and what isn't.

Data Security

We take reasonable precautions to keep your data safe. Our systems use encryption, secure servers, and we limit who on our team can access personal information.

That said, nothing's 100% secure on the internet. We do our best, but we can't guarantee absolute security. If there's ever a data breach, we'll let you know ASAP and tell you what happened.

We keep your data only as long as we need it - usually for the duration of our working relationship plus a few years for legal and accounting purposes.

International Transfers

We're based in Toronto, Canada, but the internet doesn't really care about borders. Your data might be processed or stored on servers in different countries.

We try to keep things within Canada when possible, but some of our service providers (like hosting companies) might operate internationally. They're all required to maintain adequate privacy protections though.

Children's Privacy

Our services aren't directed at kids under 16. If you're a parent and think your child's given us info, let us know and we'll delete it. Architecture consultations aren't exactly on most teenagers' to-do lists anyway, but we're covering our bases here.

Changes to This Policy

We might update this policy from time to time. If we make any big changes, we'll let you know via email or a notice on our site. The date at the top shows when we last updated it. We're not gonna pull any sneaky changes without telling you.

Questions? We're Here

If something's unclear or you've got privacy concerns, don't hesitate to reach out. We'd rather answer your questions than have you worrying about what we're doing with your data.

Mail
1250 Bay Street, Suite 402
Toronto, ON M5R 2A5
Get in Touch

This privacy policy is governed by Canadian privacy laws including PIPEDA. If you're outside Canada, your country's laws might give you additional rights - feel free to ask about those too.